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Opening hours: Monday to Friday, 8am to 6:30pm
Tel: 0161 357 1600 Urgent: Call 111 or 999
Faster NHS Care • No GP Appointment Needed

Self-Referrals & Direct-Access NHS Services in Oldham & Failsworth

For many common health problems, you can refer yourself directly to a local NHS specialist service without waiting to see a GP first. This gets you to the right expert faster and keeps GP appointments available for patients who need a doctor.

Why use a direct NHS self-referral?

When you book a GP appointment for a condition covered by a direct NHS pathway — such as muscle or joint pain, red or sore eyes, toothache, routine pregnancy booking, hearing tests, or talking therapies — our team will usually refer you to the exact same local NHS service listed below.

Going straight to the service saves you a trip to the surgery and starts your care sooner.

Same-Day & Walk-In NHS Care

1. Urgent Eye, Dental & Minor Illness Services (No GP Appointment Needed)

Walk-In Local Pharmacy

Pharmacy First (Minor Illnesses)

Walk into any local Failsworth or Oldham pharmacy without an appointment for NHS assessment and prescription treatment for sore throat, earache (1–17 yrs), sinusitis, impetigo, infected insect bites, shingles, and UTIs (women 16–64).

See Pharmacy First conditions →
Free at Local Opticians

Minor Eye Conditions Service (MECS)

Got a red, sore, or sticky eye, sudden flashes or floaters, ingrowing eyelashes, a foreign body in the eye, or recent vision changes? Participating Failsworth & Oldham opticians provide free urgent NHS eye assessments with specialist equipment a GP surgery does not have.

Find a local MECS optician →
GPs Cannot Treat Dental Issues

Toothache, Swelling or Broken Tooth

By law and NHS guidance, GPs cannot provide dental treatment or prescribe antibiotics for dental infections. For urgent dental pain, facial swelling, or bleeding, call the Greater Manchester Urgent Dental Care Service (8am to 10pm, 7 days a week) or contact your dentist.

Call GM Urgent Dental: 0333 332 3800 →
Direct Specialist Self-Referrals

2. Specialist NHS Services You Can Book Yourself

Muscles, Back, Neck & Joints

NHS Physiotherapy (Oldham MSK)

If you have back pain, neck pain, a sprain, or a muscle or joint problem, you can refer yourself directly to Northern Care Alliance NHS Physiotherapy in Oldham without seeing a GP first.

Self-refer to Oldham NHS Physiotherapy →
Anxiety, Stress & Low Mood

NHS Oldham Talking Therapies & Mental Health

If you are experiencing anxiety, stress, panic, low mood, depression, or OCD, you can refer yourself directly to NHS Oldham Talking Therapies (Pennine Care NHS Foundation Trust) or call the 24/7 NHS Mental Health Helpline on 0800 014 9995.

Newly Pregnant • No GP Needed

NHS Maternity Self-Referral (Midwives)

Found out you are pregnant? You do not need to see a GP to confirm your pregnancy. Refer yourself directly online via Badger Notes to start your antenatal care with local community midwives at Royal Oldham, North Manchester General, or Saint Mary's Hospital.

Foot & Nail Conditions

NHS Oldham Podiatry (Foot Care)

Adults and children with foot problems, heel pain, ingrowing toenails, or high-risk foot conditions can self-refer directly to the Oldham Community Podiatry service run by Northern Care Alliance NHS Foundation Trust.

Self-refer to Oldham NHS Podiatry →
Adult Hearing Assessments

Oldham Community Audiology (Hearing Tests)

Adults experiencing gradual hearing loss or needing NHS hearing aid support can self-refer directly to Oldham Community Audiology without needing a GP referral first.

Self-refer to Oldham Audiology →
Contraception & STI Testing

Oldham Sexual Health & Contraception Hub

Free, confidential contraception (including coils, implants, pills, and emergency contraception), STI testing, and home postal testing kits are available directly through the Oldham Sexual Health Hub (HCRG Care Group) without seeing a GP.

Visit Oldham Sexual Health Hub →
Wellbeing, Lifestyle & Community Support

3. Local Wellbeing, Lifestyle & Social Support

Stop Smoking, Healthy Weight & Active Living (Your Health Oldham)

Free 1-to-1 health coaching, stop smoking support (with free nicotine replacement therapy), weight management, and NHS Health Checks for Oldham residents.

Self-refer to Your Health Oldham →

Drug & Alcohol Support (Turning Point ROAR Oldham)

Free, confidential, non-judgemental support for anyone in Oldham affected by alcohol or drug use, including support for families and loved ones.

Contact Turning Point Oldham →

Relationship Counselling (Relate)

Relate is a charity that offers relationship counselling for individuals and couples. You can contact Relate directly without seeing a GP. Depending on where you live, counselling may be in person, by phone or online. Relate is not an NHS service, so please check the costs on its website before you book.

Contact Relate →

Support for Unpaid Carers (Oldham Carers Service)

If you look after a family member, partner, or friend who could not manage without your help, register with us as a carer and access free assessments, benefits advice, and breaks through Oldham Carers Service.

See Carers support & registration →

Local Groups, Warm Spaces & Parents/Babies Hubs

Explore weekly social clubs, walking groups, bereavement support, baby clinics, and searchable What's On calendars across Failsworth (M35), Oldham (OL1–OL9), Droylsden (M43), and Moston (M40).

Still not sure which service you need?

If your condition is not covered above or you need clinical advice from our practice team, contact us online or call reception on 0161 357 1600 and our care navigation team will point you to the right place.

Local NHS GP Surgery • M35 0AD

Not registered with Quayside Medical Practice yet?

We welcome new patients across Failsworth, Oldham, Chadderton, Hollinwood, Moston, Newton Heath, and Droylsden (both in-area and out-of-area). Switching takes about 5 minutes online and we transfer your NHS records automatically.

Page last reviewed: 27 October 2026. Next review due: October 2027. Content owner: Dr Mark Wilshere.

Recent Patient Feedback • October 2026

What Our Patients Say & Why Join Quayside

Verified 5-star Google reviews shared by patients at Quayside Medical Practice in 2026

"I cannot put into words how fantastic this GP surgery is! From the receptionists who are always so lovely, friendly and helpful and always try to go the extra mile to help me, to the doctors and nurses who do the same — what stands out the most is I feel listened to, understood, and I feel in safe hands. The care provided is a full team effort, and more importantly that team includes me as the patient. I cannot thank you all enough!"
— Registered Patient — October 2026 (5★ Google Review)
"My grandmother and I attended her GP appointment yesterday. Unfortunately, due to car trouble, we arrived a little late. From the moment we arrived, Georgina on reception was incredibly friendly and welcoming. She kindly contacted the doctor to see if he would still be able to see us. Dr. Panicker was very accommodating and managed to fit us in despite our late arrival. During the appointment, he was extremely thorough, polite and took the time to listen. He gave us a clear summary at the end of the consultation and made sure all of our questions had been answered before we left. Overall, it was a very positive experience. We would like to say a big thank you to both Georgina and Dr. Panicker for their kindness, professionalism and for making such a positive impression of the GP service."
— Registered Patient — October 2026 (5★ Google Review)
"Dr Wilshere was very helpful and informative. He took time to explain matters and provided reassurance. Called surgery at 8am, appointment at 9am — overall a very good experience."
— Registered Patient — October 2026 (5★ Google Review)
"What a wonderful doctor... he listened, empathised and made me feel like it mattered that I felt unwell... he was the best doctor I've seen since the late 80's when my doctor was Dr Sturgess. I can only hope he's there to stay and not a locum doctor."
— Registered Patient — October 2026 (5★ Google Review)
"Dr Crutchley was fantastic."
— Registered Patient — October 2026 (5★ Google Review)
"Attended with my wife for her flu jab today and asked if my appointment could be brought forward from Monday. The young receptionist went to check with the nurse and came back smiling — 'you're on!' So nice of her and willing to go a step further for a patient. Well done."
— Registered Patient — October 2026 (5★ Google Review)
"I can only speak to my own experience, but so far as a new patient I’ve been really impressed with the service and the staff who have been nothing but helpful, and after being at my last practice that was something that I was certainly concerned about... Overall, I think they are certainly from my own experience recently extremely efficient and responding in a timely manner to queries especially via email."
— Registered Patient — October 2026 (5★ Google Review)
"Always friendly & helpful staff here. Just had a flu vaccine, was in & out, no waiting around. Thanks Quayside."
— Registered Patient — October 2026 (5★ Google Review)
"An excellent appointment. Very knowledgeable and a very good communicator."
— Registered Patient — October 2026 (5★ Google Review)
"Exceptional in customer service and quick in attending to patients."
— Registered Patient — October 2026 (5★ Google Review)
Review 1 of 10

Welcoming New Patients in Failsworth, Oldham & Neighbouring Areas

Why Join Quayside Medical Practice?

📞 Queue call-back system (no waiting on hold)
🕗 Extended hours Thursday 7am to 8am & Friday 4pm to 8pm
🗺️ Out-of-area patients welcome
🚗 Free on-site parking
Register with us online

No proof of address or NHS number required to register

Quayside Medical Practice

NHS GP practice

Keppel Building, Ashton Road West,
Failsworth, Manchester, M35 0AD
Core hours: Monday to Friday, 8am to 6:30pm
Extended hours: Thursday 7am to 8am · Friday 4pm to 8pm · Every fifth Saturday 9am to 5pm
Calling times: From 8am urgent (same-day) · From 10am routine
Care Quality Commission CQC Registered
Quayside Medical Practice
CQC Location ID: 1-549665958 · Regulated by the Care Quality Commission.
View our CQC inspection report & ratings
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© 2026 Quayside Medical Practice · NHS General Medical Services Partnership · Oldham ICB