Getting an Appointment

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You can book an appointment in one of the following ways in advance (pre-book) or on the same day from 8am. Please use the online system appropriately and only use the same day appointments for more urgent needs. We may reschedule your same day appointment if it is not urgent for the same day.

• Do you need an appointment or can we do online? Instant access to a Clinician via our online request service for medical and admin enquiries. See our home page.
• Book online - simple and easy to do (quickly register if needed) - Patient access
• Call our admin team on 0161 357 1600 - lines are busy but are answered very quickly via a que system.
• Call extended hours team on  0161 271 3180 for appointments in the evenings 

                    6:30pm - 9pm Monday to Friday and Saturday 9am - 5pm.

The easiest and quickest way is to book online via Patient Access. Click Book Online button now. Register if you have not already as it is easy to do. Alternatively you can call us or extended hours on the numbers above.

• You have a suspected Urine infection - please fill out an online request via the home page.
• You need a Sick (fit) note - please request online via the home page and add as much detail as you can. Please note that we can only issue a note after you have already self-certified for 7 days. 
• Your health concern can be dealt with by a pharmacist - see here

If you no longer need your appointment please let us know as soon as possible. Please call us on 0161 357 1600 or email us at r.quayside@nhs.net. Please be mindful that we may not see emails straightaway so please phone if your appointment is for the same day.

Doing so helps us reduce the hundreds of missed appointments we have every month.

You can contact us if easier via our online consultation tool. This is ideal for non-urgent admin requests, our UTI service and fit note requests.

Click the button below to access.

We have a range of clinical staff to help provide the best and most appropriate service. These include;

• GP
• Junior Doctors in training - both GP trainees and Hospital trainees
• Physician associates
• Nurses
• Nursing associate
• Healthcare assistants
• MSK practitioners- call reception to book (criteria check needed)
• Mental Health Practitioners - call reception to book (criteria check needed)
• Focused care workers - call reception to book (criteria check needed)

Home visits are reserved for patients that are housebound and are unable to leave their home. Whilst it is convenient to have a home visit, they do take up a lot more time for our team and means we have less time seeing patients overall. You will need to be registered as housebound if necessary by our team. We only do visits within our practice boundary, unless in exceptional circumstances.

Please request a home visit before 11am wherever possible.  Please ring the surgery and select the Home Visit line.

Even though we try our best, we cannot always see everyone. In these instances, the NHS always has numerous options available to you. Local examples are:

The ‘Walk in’ service: Lindley House Medical Practice for routine walk-in patients 8am – 8pm located at Oldham ICC, New Radcliffe Street, Oldham, OL1 1NL.

The 7 Day access service: 6.30pm – 8pm daily (Monday –Friday) offers routine bookable appointments and will operate as usual during the Bank Holiday weekend.  The number to call in advance and book an appointment is: 0161 934 2827.

NHS 111 can offer assistance and medical help 24/7 - https://111.nhs.uk/