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At Quayside we are committed to tailor your care journey to your need. To achieve this we have the following online contact methods available, please pick the appropriate link related to your query. If you have chosen the wrong link you may get a friendly reply asking you to resubmit under the correct link so your query gets to the appropriate team, this also helps educate our patients for future requests.
This is limited for your best interests and currently set to 12 noon (this may change). Overworking doctors can lead to mistakes, and we only make up a small element of the whole NHS you have access to if you are unwell.
Please note if a clinical request is sent via a inappropriate form after we have reached capacity we will not action, and will let you know this so you can contact us at an appropriate time.
Although we are commited to help our patients please bear in mind we are only human and can only do so much in a day. Quayside makes up a very small proportion of the NHS service available to you, some of which are more appropriate depending on your need. There are lot of information on this website, but if you feel you need seeing urgently please contact 111 or 999 if it is an emergency.

GPs are often the default for every problem, but Pharmacists are also trained in lots of minor ailments from sore throats to constipation. Learn more about when you should see your pharmacist instead of your GP, this is free as part of your NHS Care.

Remember that you MUST self-certify for the first 7 days as we can only issue notes after 7 days absence.

Request medication online instead of phoning our busy phone lines. Don't have patient access yet? It is easy to do. Simply register and start ordering your medication. It's that easy! Or order throught the NHS App.

These medical requests will be reviewed by a GP. They are for non-urgent medical issues. Due to demand and safety this option will close at 12 noon, or maybe sooner if capacity reached.
Please do not use an inappropriate form for a medical request as your issue will not be dealt with. There are multiple other NHS services availble in this case.

Our Urine infection service means you don't need an appointment in most cases. Tell us your symptoms, duration and our Doctors will review and prescribe antibiotics if appropriate. We may request a urine sample first. Obviously this can reach capacity like other medical requests.

You can request your routine nurse lead chronic disease appointment via this link, e.g. COPD, Asthma, Diabetes, Contraceptive Pill Review & Immunisations

There are different ways to get your test results but we always tell you about any abnormal results either through SMS or telephone call or by letter. We also will tell you about normal tests like samples and radiology investigations. We like to keep you in the loop as soon as we know so make sure we have an uptodate mobile number on your records.

Admin requests can be submitted to our helpful admin team via this link
GPs are often the default for every problem, but Pharmacists are also trained in lots of minor ailments from sore throats to constipation. Learn more about when you should see your pharmacist instead of your GP, this is free as part of your NHS Care.

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Have a question or need to schedule an appointment? Contact us today and our friendly staff will be happy to assist you.

Welcome to Quayside Medical Practice! We're excited to have you as a new patient and look forward to working with you to achieve your health goals. Learn more about what to expect at your first appointment.
Quayside Medical Practice
Keppel Building, Ashton Road West, Failsworth, Manchester, M35 0AD.
Tel: 0161 357 1600
Email: r.quayside@nhs.net
Copyright © 2023 Quayside Medical Practice - All Rights Reserved.