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Opening hours: Monday to Friday, 8am to 6:30pm
Tel: 0161 357 1600 Urgent: Call 111 or 999

Pharmacy First

A pharmacist can treat many common illnesses without a GP appointment.

Conditions a pharmacist can treat

Any pharmacy offering Pharmacy First can treat these seven conditions, and give prescription medicine if you need it:

  • earache (children aged 1 to 17)
  • impetigo (aged 1 and over)
  • infected insect bites (aged 1 and over)
  • shingles (aged 18 and over)
  • sinusitis (aged 12 and over)
  • sore throat (aged 5 and over)
  • urinary tract infection (UTI), such as cystitis (women aged 16 to 64 who are not pregnant or breastfeeding)

Urine infections (UTIs) in women aged 16 to 64

Women aged 16 to 64 with symptoms of a urine infection (UTI), who are not pregnant or breastfeeding, can get advice and treatment, including antibiotics if needed, from a local pharmacy through NHS Pharmacy First, without seeing a GP. Please go to a pharmacy first rather than using our online form. The pharmacist will refer you to us if you need to see a GP.

The NHS website says to ask for an urgent GP appointment (call us on 0161 357 1600 from 8am) or get help from NHS 111 if you have a UTI and, for example, you have a very high or low temperature, feel hot or cold, or are shivering, you have pain in the lower tummy or in the back, just under the ribs, or you have blood in your pee. Call 999 or go to A&E now if you are confused, drowsy, or have difficulty speaking.

Source: NHS website, urinary tract infections (UTIs) and how pharmacies can help.

New from autumn 2026

Some pharmacies with a prescribing pharmacist can now also treat:

  • acne
  • scabies
  • migraine in adults
  • hay fever in children
  • outer ear infection in adults

Not every pharmacy offers these yet. Ask your pharmacy before you go.

This service is free as part of your NHS care. Normal prescription charges apply to any medicine.

What else can pharmacists do?

  • Give advice on minor illnesses such as coughs, colds, sore throats, tummy trouble and aches and pains
  • Provide emergency contraception
  • Give travel vaccinations and advice
  • Carry out medicines use reviews
  • Provide a needle and syringe exchange service
  • Offer stop smoking advice and supply nicotine replacement therapy
  • Check your blood pressure

Find a pharmacy

Find a pharmacy near you

Page last reviewed: 27 October 2026. Next review due: October 2027. Content owner: Dr Mark Wilshere.

Recent Patient Feedback • October 2026

What Our Patients Say & Why Join Quayside

Verified 5-star Google reviews shared by patients at Quayside Medical Practice in 2026

"I cannot put into words how fantastic this GP surgery is! From the receptionists who are always so lovely, friendly and helpful and always try to go the extra mile to help me, to the doctors and nurses who do the same — what stands out the most is I feel listened to, understood, and I feel in safe hands. The care provided is a full team effort, and more importantly that team includes me as the patient. I cannot thank you all enough!"
— Registered Patient — October 2026 (5★ Google Review)
"My grandmother and I attended her GP appointment yesterday. Unfortunately, due to car trouble, we arrived a little late. From the moment we arrived, Georgina on reception was incredibly friendly and welcoming. She kindly contacted the doctor to see if he would still be able to see us. Dr. Panicker was very accommodating and managed to fit us in despite our late arrival. During the appointment, he was extremely thorough, polite and took the time to listen. He gave us a clear summary at the end of the consultation and made sure all of our questions had been answered before we left. Overall, it was a very positive experience. We would like to say a big thank you to both Georgina and Dr. Panicker for their kindness, professionalism and for making such a positive impression of the GP service."
— Registered Patient — October 2026 (5★ Google Review)
"Dr Wilshere was very helpful and informative. He took time to explain matters and provided reassurance. Called surgery at 8am, appointment at 9am — overall a very good experience."
— Registered Patient — October 2026 (5★ Google Review)
"What a wonderful doctor... he listened, empathised and made me feel like it mattered that I felt unwell... he was the best doctor I've seen since the late 80's when my doctor was Dr Sturgess. I can only hope he's there to stay and not a locum doctor."
— Registered Patient — October 2026 (5★ Google Review)
"Dr Crutchley was fantastic."
— Registered Patient — October 2026 (5★ Google Review)
"Attended with my wife for her flu jab today and asked if my appointment could be brought forward from Monday. The young receptionist went to check with the nurse and came back smiling — 'you're on!' So nice of her and willing to go a step further for a patient. Well done."
— Registered Patient — October 2026 (5★ Google Review)
"I can only speak to my own experience, but so far as a new patient I’ve been really impressed with the service and the staff who have been nothing but helpful, and after being at my last practice that was something that I was certainly concerned about... Overall, I think they are certainly from my own experience recently extremely efficient and responding in a timely manner to queries especially via email."
— Registered Patient — October 2026 (5★ Google Review)
"Always friendly & helpful staff here. Just had a flu vaccine, was in & out, no waiting around. Thanks Quayside."
— Registered Patient — October 2026 (5★ Google Review)
"An excellent appointment. Very knowledgeable and a very good communicator."
— Registered Patient — October 2026 (5★ Google Review)
"Exceptional in customer service and quick in attending to patients."
— Registered Patient — October 2026 (5★ Google Review)
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Quayside Medical Practice

NHS GP practice

Keppel Building, Ashton Road West,
Failsworth, Manchester, M35 0AD
Core hours: Monday to Friday, 8am to 6:30pm
Extended hours: Thursday 7am to 8am · Friday 4pm to 8pm · Every fifth Saturday 9am to 5pm
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